Shipping & Delivery Policy

Shipping & Delivery Policy

We’re so excited for you to receive your jewelry! Below is everything you need to know about processing times, shipping options, and what to expect after placing your order.

 

📦 Processing Time

Each piece is handmade with care. Please allow 2-4 business days for your order to be processed before it ships. (Custom or made-to-order items may take a little longer—see product details for specifics.)

You'll receive a confirmation email once your order is on its way!

 

🚚 Shipping Options & Delivery Estimates

We currently ship from France

Please note: delivery times are estimates and may vary due to postal delays or customs.

 

🌍 Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. We unfortunately have no control over these charges.

 

📬 Lost or Stolen Packages

Once your order is marked as “delivered,” it is the responsibility of the customer. We are not liable for lost or stolen packages, but we’ll always do our best to assist you in tracking your order.

 

💌 Wrong Address?

Please double-check your shipping address at checkout! If you realize there’s a mistake, contact us within 24 hours. Once an order is shipped, we can’t reroute it.